October 1, 2018
American Airlines has been named a “Five Star Global Airline” by the Airline Passenger Experience Association (APEX) American delivers five-star service according to customer survey. The ranking is a testament to the airline’s $3 billion investment in the customer experience, including improvements in food and beverage offerings, inflight entertainment, and Wi-Fi. Customers of nearly 500 airlines from around the world rated flights they had taken during the year ending June 30, 2018. In addition to having the youngest mainline fleet among the four large U.S. airlines, American’s investments include: Adding fast Wi-Fi to its domestic fleet, available today on more...
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